Hotel Ambassador by ACE Hotels

Everything was perfect during our stay: from the super friendly and helpful staff to the comfort of the rooms. Location is top notch, and ammenities are great (shout out to the SPA, we had 3 different massages!).

The staff were excellent - friendly, helpful and nothing was too much trouble. They are definitely the Ambassador Hotel's greatest asset. The hotel itself, while only a 3*, is in excellent condition and kept spotless. We stayed in a standard room, which was clean, in good order and more than adequate for a long weekend stay. The Japanese restaurant on the 1st floor was excellent, as was the bar/restaurant on the 9th floor. Breakfast in the Diplomat restaurant on the 1st floor was OK too, with a reasonable choice of food. There are also two coffee shops, one inside and the other outside the hotel, which serve a small selection of food and the outside one also sells bread. Coffee was excellent in the inside coffee shop but not so good in the outside one, though the food we had was good.

The staff is very cordial and cooperative. Food can be better though. Room is extremely comfortable and clean, the location of the property is very convenient. I stayed here for the second time and will like to go back to stay again.

I stayed here before and after hiking the Annapurna circuit. The staff were really friendly and recognised me when I returned from my trek. The reception staff helped arrange a taxi for a trip to monkey temple and advised how much to pay for other journeys around Kathmandu. This was really helpful as I did have to negotiate other journeys with taxi drivers so I had an idea of what was an appropriate cost. The restaurant staff were great, they were attentive, polite and food was quick and delicious. In fact, the roof top restaurant was so good I ate there 4 nights! I didn't have a bad dish the entire time and it was all really reasonably priced. The rooms were clean and really spacious though the bathrooms needed a little tlc. Besides that though the bathrooms were perfectly adequate and one of the best showers I experienced in Nepal. The hotel is on a busy street but once inside there is minimal traffic noise. I heard a couple of sirens but no general rumble of traffic. I spent one night in Thamel on this trip and it was noisy which made me appreciate the location of Hotel Ambassador. The location is just outside the Thamel area, it took about 10 minutes to walk. It requires you to cross streets which is an adventure in Kathmandu but there is usually a local you can stick to and cross when they do! There are lots of little things that made it a great choice, such as bottled water in the rooms, slippers, airport drop off, luggage storage, option of late check out, option of including breakfast. I would happily stay here again.

I really like the location of the hotel. Also how the rooms are laid out. Everything was so convenient. Also how there are two restaurants one area for breakfast and another for dinner. Just tremendous.